Responsibilities

• Translating technical requirements into business-friendly language and vice versa, where applicable.
• Hands-on with Salesforce Configuration.
• Liaising between stakeholders and the technical team.
• Configure Solution Designs and Component based Design & development via SFDC platform and ensure it is aligned with business goals and objectives.
• Manage dependencies between application components (within and external to Digital Capability) design & development.
• Analyse impact of change requests, including recommendations.
• Ensure quality of design and operational control characteristics.
• Documentation of client-based requirements.
• Aiding in guiding the design of solutions.
• Managing internal stakeholders.
• Providing training workshops.

Requirements

• 5+ years of consulting and / or CRM implementation experience.
• 3+ years’ experience consulting within the core Salesforce clouds.
• Fluent English.
• Understanding of key SFDC architectural concepts.
• Ability to work and deliver creatively and analytically in a problem-solving
  environment.
• Experience working with business process and development teams to design, implement and deploy Salesforce.com applications to different clients at the enterprise level.
• Analysis of business requirements and mapping them to Salesforce capabilities.
• Designing solutions and system functionalities according to business requirements.
• Performing and documenting the result of business and system analysis.
• Salesforce Certified (Admin, Sales, Service or Experience Cloud Consultant).
• Excellent knowledge of implementation methodologies (e.g. Agile, SCRUM).

Additional Qualifications

• A strong sense of ownership.
• Excellent written and verbal communication and interpersonal skills, able to effectively collaborate with technical and business partners.
• Can take on full projects from beginning to end.
• Problem solver.
• Team Player.